On our UK site, we ship only to to Mainland UK, Scottish Highlands and Northern Ireland.

If you are a customer based in the Republic of Ireland please visit our dedicated
site www.newimagetv.ie or call the team 24/7 on 0412 132 900

If you are calling from the Channel Isles please call our team on free phone 0800 883 0314, who are on hand 24 hours a day 7 days a week to process your order.

Delivery of your item can take up to seven working days however we do aim to deliver your product as quickly as we possibly can, please note that in compliance with Distance Selling Regulations we will only charge your card when your product is ready to be despatched from our warehouse.

Are there any locations where delivery may be take longer than expected?

There are a small number of postcodes, usually in remote rural areas, where we cannot guarantee delivery within our usual timescales. If you feel this may affect you please call our Customer Service Team on 0844 800 0631

What if I'm not at home when you deliver?

Deliveries will usually be made Monday to Friday between 9am and 6pm. If are not available to take receipt of the product either Royal Mail will take the item to your local sorting office for collection or our courier will leave a card at the delivery address confirming that they have tried to deliver. Please follow the instructions on this card to collect your products.