The information on this page is required by the Electronic Commerce (EC Directive) Regulations 2002 and Companies act 1985.

We are highly committed to total customer satisfaction and abide by the principles of the consumer protection (distance selling)
regulations 2000.

If you’d like to ask a question or make a comment on your experience please contact us though one of the methods below.

	By email Click here to contact the team. We endeavour to respond to your email within 24 hours of recipt, within our standard opening times.
	By telephone Call our customer service team on 0844 800 0631 anytime between 9am and 5.30pm Monday to Friday ( local rate number for BT users only.  Please remember that mobile and other network call charges may vary, please refer to your service provider for more details)
	By fax Fax our customer service team on 0844 800 0644
	By post New Image TV Ltd Customer Care Team PO Box 724 Altringham WA15 5BJ

Ordering by telephone

If you are experiencing any technical problems or would prefer to place your order over the telephone, please call 0800 883 0314, the team are on hand 24 hours a day, Monday to Sunday.